Privacy Policy

1. Introduction

WorldGen Videography (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

We may collect personal and business information that you provide when:

  • You fill out a form or contact us via our website or social media.

  • You make a booking or request a quote.

  • You subscribe to newsletters or updates.

  • You appear in footage or photography commissioned by you or others.

This may include:

  • Full name

  • Email address

  • Phone number

  • Business name

  • Payment details (handled securely via third-party processors)

  • Location or address for filming

  • Images, video footage, or likeness captured during projects

We also collect non-identifiable data such as website analytics, cookies, and device information to improve our website’s performance and user experience.

3. How We Use Your Information

We use the information we collect to:

  • Provide and deliver our videography, photography, and editing services.

  • Communicate with you regarding projects, bookings, or inquiries.

  • Manage invoices, payments, and administration.

  • Promote our business using images or footage (with your consent, where required).

  • Improve our services, website, and customer experience.

  • Comply with legal obligations.

4. Media and Consent

By engaging our services, you grant WorldGen permission to capture and use footage or photographs as part of the agreed project.
We may use selected footage or images for promotional purposes (website, portfolio, or social media) unless you request otherwise in writing before the shoot.

5. Data Storage and Security

We store personal information securely using password-protected systems and encrypted storage solutions.
We take reasonable measures to protect your data from loss, unauthorised access, or misuse.
However, please note that no method of online transmission is completely secure, and we cannot guarantee absolute security.

6. Sharing Your Information

We do not sell, rent, or trade personal data.
We may share information only when necessary to:

  • Process payments (via trusted third-party processors such as Stripe, PayPal, or banking systems).

  • Deliver projects (e.g., via Google Drive, Dropbox, or similar platforms).

  • Comply with legal requirements or government requests.

All third-party services we use comply with data-protection standards relevant to Australian law.

7. Access and Correction

You have the right to access and correct any personal information we hold about you.
To request access, please contact us using the details below. We’ll respond within a reasonable time frame and in accordance with the Privacy Act.

8. Cookies and Analytics

Our website may use cookies and tracking technologies (such as Google Analytics) to:

  • Measure website performance and engagement.

  • Improve user experience.
    You can disable cookies in your browser settings, though some features may not function properly if you do.

9. Links to Other Websites

Our website may contain links to third-party sites (e.g., social media or client platforms).
We are not responsible for the privacy practices or content of those sites.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect business or legal changes.
Any updates will be posted on this page with a new Effective Date.